Assistant Manager Change Management at Pakistan Single Window (PSW)

Job Description

Pakistan Single Window (PSW) is hiring for an Assistant Manager Change Management role in its Information Technology (IT) Department.

This position, categorized as Grade G-2, offers a promising opportunity for candidates passionate about driving transformation and engaging with customers in the trade tech industry. Here’s a detailed overview of the position to help you understand the requirements and how you can make an impact in this role.

About Pakistan Single Window (PSW)

PSW is an initiative aimed at simplifying trade processes in Pakistan. By creating a centralized digital platform, PSW provides an efficient way for stakeholders to interact with government and regulatory bodies. This initiative, focused on enhancing transparency and reducing trade costs, plays a critical role in the country’s economic development.

Job Title: Assistant Manager Change Management

As an Assistant Manager in Change Management at PSW, you’ll be working in a critical area of the IT department, responsible for managing the transition to new processes and systems.

This role focuses on customer and stakeholder engagement, training, and creating a seamless onboarding experience for users of PSW’s technology products. With trade tech products being central to PSW’s mission, your role will be pivotal in ensuring their effective adoption.

Key Details of the Position

• Company: Pakistan Single Window (PSW)
• Department: Change Management, IT Industry
• Position Type: Regular (Grade G-2)
• No. of Vacancies: 1
• Gender: Open to all genders
• Age Limit: 45 years
• Location/Domicile: Not specified
• Shift Time: Not specified

Application Deadline: Apply by November 13, 2024, via Growthify.Pk.

Eligibility Requirements

Experience

Candidates must have at least 3 years of experience in customer or stakeholder engagement. Prior experience in change management, customer onboarding, and training—especially within the tech or trade tech sectors—will be highly valued. It’s essential to have a background in working with cross-functional teams to identify training needs.

Educational Qualifications

• Bachelor’s Degree: In Business, Marketing, Communication, or a related field.
• Preferred Qualification: Master’s degree in a related field will be an added advantage.

Essential Skills

• Communication and Presentation: Ability to deliver clear and engaging presentations.
• Collaboration Skills: Strong interpersonal skills to work effectively across various teams.
• Instructional Design Knowledge: Familiarity with adult learning principles and training evaluation techniques.
• Organizational Skills: Strong project management skills to ensure training and onboarding processes run smoothly.
• Tech-Savvy: Proficiency with learning management systems (LMS) and relevant training tools.
• Enthusiasm for Learning: Passion for staying up-to-date with trends in technology and change management.

Role and Responsibilities of an Assistant Manager Change Management

The Assistant Manager Change Management plays a crucial role in PSW’s Change Management Department. Here are some of the key responsibilities for this position:

• Stakeholder Engagement: Collaborate with diverse teams to understand customer requirements, identify challenges, and create solutions that enhance customer experience.
• Training and Onboarding: Work on designing and executing onboarding programs tailored to customer needs. This includes utilizing instructional design principles to ensure effective learning and adoption of PSW’s technology.
• Cross-functional Collaboration: Collaborate with various teams, including IT, operations, and marketing, to align training programs with company goals and strategies.
• Change Management: Lead efforts in managing changes related to PSW’s trade tech products, ensuring a smooth transition for stakeholders adapting to new tools and processes.
• Project Management: Handle multiple projects, coordinating between teams and tracking progress to ensure all training and change initiatives are completed on time and meet quality standards.

Why Join PSW?

Working with PSW provides a unique opportunity to be part of a national initiative that supports trade efficiency and economic growth.

As part of the Change Management team, you’ll contribute directly to building a digital trade platform that makes a real difference for Pakistan. For those with a passion for learning, customer engagement, and project management, this role provides valuable experience in the tech and trade industries.

How You Can Make a Difference

By joining PSW, you’ll have the chance to shape the way users interact with essential trade tech products. With a role in Change Management, you’ll play a key part in educating and empowering stakeholders, helping them to understand and adapt to new technology solutions.

Your efforts will contribute to smoother trade processes, benefiting the entire trade ecosystem.

Apply Now

To apply for the position of Assistant Manager Change Management, visit Growthify.Pk by November 13, 2024.

Take this opportunity to be a part of a transformative team at PSW and contribute to a brighter future for trade in Pakistan!