Job Description

Are you ready to take your career to the next level? The Business Manager position at foodpanda offers a fantastic opportunity for those with a passion for operations, logistics, and inventory management.

This role is crucial in ensuring the smooth functioning of foodpanda’s Dmart Operations Domain. With the food and grocery delivery sector rapidly growing, foodpanda has become a leader in the market, and you can be part of their journey.

Why Join foodpanda?

foodpanda is the largest food and grocery delivery platform in Asia (outside of China), and it operates in over 400 cities across 11 markets. As part of the Delivery Hero Group, foodpanda has positioned itself as a trailblazer in the food delivery space.

Joining foodpanda means becoming part of a global network that is continually innovating and improving how food and groceries are delivered.

The Business Manager role is ideal for individuals who are passionate about improving operations and managing key logistics processes. At foodpanda, you will be able to grow your skills and contribute to a high-performance environment that values collaboration, problem-solving, and innovation.

Job Details

Here are the key details for the Business Manager position at foodpanda:

1. Job Title: Business Manager

2. Company: foodpanda

3. Department: Dmart Operations Domain

4. Location: Lahore, Punjab, Pakistan

5. Job Type: Full-time

6. Experience: 1-2 years in inventory/warehouse management or a similar operational role

7. Qualification: Likely a Bachelor’s degree in Supply Chain Management, Business Administration, or a related field

8. Skills Required: Inventory management, warehouse management, supply chain operations, customer service, quality control, data analysis, reporting, communication, and problem-solving

9. Apply: Apply at Growthify.Pk

Key Responsibilities of a Business Manager

The Business Manager at foodpanda will be an integral part of the Dmart Operations Domain, overseeing various aspects of inventory flow, process improvement, and ensuring operational excellence. Here are the core responsibilities of this role:

1. Oversee Inventory Flow and Warehouse Management

One of the primary responsibilities of the Business Manager is to ensure the smooth flow of inventory in and out of the warehouse. This includes ensuring that inventory levels are properly maintained, and stock is available to meet demand while avoiding overstocking.

2. Perform Audits and Manage Discrepancies

A significant part of the role involves conducting regular audits to ensure that inventory records match actual stock. If discrepancies arise, the Business Manager will be responsible for investigating and resolving issues quickly to maintain inventory accuracy.

3. Generate Reports and Ensure KPIs are Met

Business Managers play a key role in monitoring and generating reports related to inventory management.

These reports will help assess performance and ensure that key performance indicators (KPIs) are being met. By analyzing the reports, you’ll be able to make informed decisions and identify areas of improvement.

4. Set Up Inventory Processes and Ensure Adherence to Best Practices

Setting up standardized inventory management processes is another key responsibility. These processes ensure that the team follows best practices for managing stock, improving efficiency, and preventing errors.

5. Measure Inventory Integrity and Quality Control

Maintaining inventory integrity and ensuring that stock is in optimal condition is crucial. The Business Manager will be responsible for implementing quality control measures to ensure that inventory is stored and handled properly.

6. Analyze Customer Complaints and Propose Improvements

The Business Manager will work closely with customer service teams to analyze customer complaints related to inventory issues. Based on the insights gained, the Business Manager will propose process improvements that address these challenges and enhance customer satisfaction.

Skills and Experience Required

To be successful in this role, the Business Manager at foodpanda should have the following skills and experience:

1. Inventory and Warehouse Management

A solid understanding of inventory and warehouse management systems (WMS) is essential. This includes tracking stock, overseeing audits, and ensuring smooth operations in the warehouse.

2. Supply Chain and Operations Knowledge

A strong background in supply chain management and operations will help you optimize processes and ensure the smooth flow of goods from suppliers to customers.

3. Customer Service and Quality Control

Experience in managing customer service operations and ensuring quality control will allow you to address issues promptly and maintain high standards of service.

4. Data Analysis and Reporting

Being able to analyze data and generate reports is vital in monitoring performance and making informed decisions. Familiarity with data analysis tools and Microsoft Excel is crucial for this role.

5. Problem-Solving and Communication

Effective problem-solving skills are essential when managing discrepancies, inventory issues, or improving processes. Additionally, strong communication skills are needed to work across departments and manage relationships with external partners.

How This Role Makes a Difference

The Business Manager position plays a key role in enhancing the operational efficiency of foodpanda’s supply chain.

By overseeing inventory management, improving warehouse processes, and ensuring that quality control standards are maintained, you will directly impact the company’s ability to meet customer demand efficiently.

This is a high-impact role that helps foodpanda maintain its reputation as a leader in the food and grocery delivery market.

If you enjoy problem-solving, optimizing processes, and working in a fast-paced environment, this position will give you the opportunity to make a real difference.

How to Apply

Ready to take on a challenging and rewarding role? If you meet the qualifications and are passionate about operations, apply today to join foodpanda as a Business Manager.

Apply at Growthify.Pk and take the first step toward a career with one of Asia’s top food delivery platforms.

Conclusion

The Business Manager role at foodpanda offers an exciting opportunity for individuals with experience in warehouse management, inventory control, and supply chain operations.

This position allows you to grow your career while contributing to the success of a leading global brand. Apply today to become part of foodpanda’s dynamic team and help shape the future of food and grocery delivery in Pakistan.

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