Call Center Agent at Dextersol
Job Description
This is a full-time, permanent position with a night shift (7 PM – 3 AM). Dextersol, an IT services company based in Johar Town, Lahore, is looking for female Call Center Agents to join their team.
If you have 1-2 years of experience in telemarketing or sales (especially in IT services), this could be a great opportunity for you.
Key Job Details
Job Title: Call Center Agent
Company: Dextersol
Industry: Information Technology (IT)
Job Type: Full-time / Permanent
Experience Required: 1-2 years (fresh candidates may also apply)
Qualification: Intermediate / A-Level
Gender Preference: Female
Shift Timings: 7 PM – 3 AM (Night Shift)
Location: Johar Town, Lahore
Vacancies: 3
Last Date to Apply: April 29, 2025
Job Responsibilities (What You Will Do)
As a Call Center Agent at Dextersol, your main role will be to generate sales leads for IT services. Your daily tasks will include:
1. Outbound Calls & Lead Generation
Make cold calls to potential clients in the US market.
Introduce mobile app development, web development, and SEO services.
Identify customer needs and pitch suitable solutions.
2. Sales & Customer Relationship Management
Convince potential clients and close deals.
Follow up with leads and schedule meetings for the sales team.
Maintain strong customer relationships for repeat business.
3. Meeting Targets & CRM Management
Achieve weekly and monthly sales targets.
Keep records of all calls and client interactions in the CRM system.
4. Team Coordination & Reporting
Work closely with the sales team to ensure smooth lead handover.
Provide feedback on customer responses and market trends.
Required Skills & Qualifications
To succeed in this role, you should have:
Essential Skills
Excellent communication skills (fluent in English).
Telemarketing & sales experience (preferably in IT services).
Strong negotiation and convincing abilities.
Customer handling & relationship-building skills.
Self-motivated & goal-oriented mindset.
Preferred Experience
1-2 years in cold calling or sales (fresh candidates may still apply).
Familiarity with CRM software is a plus.
Why Join Dextersol?
Working as a Call Center Agent at Dextersol offers several benefits:
1. Career Growth in IT Sales
Gain experience in international sales (US market).
Learn about IT services like app development, web development, and SEO.
2. Skill Development
Improve communication, negotiation, and sales skills.
Work in a professional environment with training opportunities.
3. Stable Job with Night Shift Benefits
Permanent job with a structured career path.
Night shift allowance (if applicable).
Who Should Apply?
This job is perfect for:
Females with intermediate/A-Level education.
Those who have 1-2 years of telemarketing/sales experience.
Individuals comfortable working night shifts (7 PM – 3 AM).
Confident communicators who can handle international clients.
How to Apply?
If you meet the requirements and are interested in this Call Center Agent position, apply now at Growthify.Pk before April 29, 2025.
Final Thoughts
This is a great opportunity for female candidates in Lahore who want to build a career in IT sales and telemarketing. If you are hardworking, persuasive, and comfortable with night shifts, don’t miss this chance!
Apply today and start your career with Dextersol! 🚀
Apply at: Growthify.Pk
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