Call Center Executive – Pashto Speaking at Ruba Digital

Job Description

Are you a fluent Pashto speaker with excellent communication skills? Do you have at least 1 year of experience in customer service or call center roles?

If yes, then Ruba Digital in Lahore, Pakistan, has an exciting opportunity for you! The company is currently hiring a Call Center Executive – Pashto Speaking for a full-time, permanent position in the retail industry.
This role is specifically designed for female candidates who are looking to grow their careers in client services and customer support.

Why Join Ruba Digital?

Ruba Digital is a reputable company in the retail industry, known for its commitment to excellence and customer satisfaction. By joining their team, you will be part of a dynamic and supportive work environment that values professionalism and growth.
This role is perfect for someone who enjoys interacting with customers, solving problems, and contributing to the success of the organization.

As a Call Center Executive, you will play a crucial role in maintaining strong relationships with customers and ensuring the company’s financial health by managing receivables.
This is an entry-level position, making it an excellent opportunity for fresh graduates or individuals with minimal experience to kickstart their careers.

Job Responsibilities

As a Call Center Executive at Ruba Digital, your primary duties will include:

1. Customer Coordination: Liaising with customers to ensure timely recovery of outstanding or billed amounts.

2. Collections Management: Contacting delinquent, active, former, and disconnected accounts via telephone to reduce bad debt.

3. Query Resolution: Responding to customer calls and emails to address receivables-related questions and concerns.

4. Reporting: Maintaining detailed records and preparing reports on collection activities.

Skills and Qualifications

To excel in this role, you will need the following skills and qualifications:

1. Language Proficiency: Fluency in Pashto is a must, as you will be interacting with Pashto-speaking customers.

2. Communication Skills: Strong verbal and written communication skills to handle customer interactions professionally.

3. Interpersonal Skills: Ability to build rapport with customers and resolve issues effectively.

4. Attention to Detail: Being detail-oriented to ensure accurate reporting and record-keeping.

5. Experience: At least 1 year of experience in a similar role, preferably as a calling agent.

6. Education: A Bachelor’s degree is required.

Job Details

Here are the key details about the position:

1. Job Title: Call Center Executive – Pashto Speaking

2. Company: Ruba Digital

3. Industry: Retail

4. Department: Client Services & Customer Support

5. Job Type: Full Time/Permanent

6. Career Level: Entry Level

7. Gender: Female

8. Location: Gulberg 2, Lahore, Pakistan

9. Shift: First Shift (Day)

10. Minimum Education: Bachelor’s Degree

11. Minimum Experience: 1 Year

12. Posting Date: March 5, 2025

13. Apply Before: April 6, 2025

How You Can Play a Role

As a Call Center Executive, you will be the bridge between the company and its customers. Your role will directly impact customer satisfaction and the company’s financial performance.

By ensuring timely collections and resolving customer queries, you will help maintain a positive reputation for Ruba Digital while contributing to its growth.

This role is ideal for someone who is passionate about customer service, enjoys problem-solving, and is looking to build a career in a reputable organization.

How to Apply

If you meet the qualifications and are excited about this opportunity, don’t wait! Apply now at Growthify.Pk and take the first step toward a rewarding career with Ruba Digital.

Final Thoughts

Working as a Call Center Executive at Ruba Digital is more than just a job—it’s a chance to grow professionally while making a meaningful impact.
If you are a fluent Pashto speaker with a passion for customer service, this could be the perfect role for you. Apply today and join a team that values your skills and contributions!

Note: This article is written in simple and easy English to ensure clarity for all readers, especially those in Pakistan.