Call Centre Agent at EagleStar Communication

Job Description

Are you looking for an exciting career in the telemarketing industry? EagleStar Communication is hiring a Call Centre Agent in Gujranwala. This is a full-time, permanent position, ideal for individuals who have excellent communication skills and a passion for customer service.

If you are fluent in English and eager to work in a dynamic environment, this job could be a great opportunity for you.

Job Details

Job Title: Call Centre Agent

Company: EagleStar Communication

Category: Telemarketing

Industry: Call Center

Job Type: Full Time/Permanent

Experience: Fresh candidates can apply

Career Level: Entry Level

Qualification Required: Intermediate/A-Level

Skills Needed: Fluent in English, Communication Skills, Customer Analysis

Shift Timing: First Shift (Day)

Location: Gujranwala, Punjab, Pakistan

Apply Now

If you meet the eligibility criteria and are ready to start your career, apply now at Growthify.Pk.

Job Responsibilities of a Call Centre Agent

As a Call Centre Agent at EagleStar Communication, you will be responsible for handling customer inquiries, generating sales leads, and ensuring customer satisfaction. Your daily tasks will include:

Handling Customer Calls

1. Manage large volumes of incoming calls.

2. Provide accurate and complete information to customers.

3. Handle complaints and offer appropriate solutions.

Sales and Customer Retention

1. Generate sales leads through effective communication.

2. Build trust and maintain good relationships with customers.

3. Meet personal and team sales targets.

Administrative Tasks

1. Keep records of customer interactions.

2. Process customer accounts and file necessary documents.

3. Follow company communication procedures, guidelines, and policies.

Why Join EagleStar Communication?

Working as a Call Centre Agent at EagleStar Communication provides you with:

1. Career Growth Opportunities – Start at an entry-level position and work your way up in the telemarketing industry.

2. Skill Development – Enhance your communication and customer service skills.

3. A Professional Work Environment – Gain experience working in a structured and goal-oriented environment.

4. Job Stability – This is a permanent, full-time job with a reputed company in the industry.

How Can You Succeed in This Role?

To excel as a Call Centre Agent, you need:

1. Strong communication skills and fluency in English.

2. The ability to handle multiple customer inquiries efficiently.

3. A positive attitude and problem-solving abilities.

4. The capability to meet sales targets and maintain customer satisfaction.

If you think you have what it takes, don’t miss this opportunity!

Apply Now

Apply Now at Growthify.Pk and start your career today!