Job Description
Soft Law Firm is seeking dedicated and dynamic individuals for the position of Case Worker in its Immigration Department. This full-time, entry-level role is an excellent opportunity for fresh graduates passionate about building a career in the legal and immigration industry.
Why Join Soft Law Firm?
Soft Law Firm is a reputed organization offering a collaborative work environment. The firm specializes in immigration-related services, helping individuals navigate the complexities of visa applications, sponsorships, and legal documentation. As a Case Worker, you will have the opportunity to grow your skills, contribute to meaningful work, and make a real difference in clients’ lives.
Key Responsibilities of a Case Worker
1. Case Management
Process immigration cases efficiently, ensuring accurate and timely submission of documents.
Assess clients’ eligibility for visas such as skilled, family, student, or partner categories.
Organize and maintain case files, ensuring compliance with Australian immigration standards.
Liaise with clients to collect necessary documents and clarify their requirements.
2. Advising and Consultation
Provide clients with clear advice on visa options, immigration laws, and application procedures.
Educate clients on necessary steps, timelines, and Australian immigration requirements like health and character checks.
3. Compliance and Documentation
Review and ensure that applications comply with the Australian Department of Home Affairs (DHA) guidelines.
Maintain up-to-date knowledge of Australian immigration laws and policies to offer accurate advice.
4. Processing and Follow-Up
Track visa applications, ensuring deadlines are met.
Follow up with immigration authorities to monitor application progress and address issues.
5. Customer Service and Communication
Regularly update clients about the status of their cases.
Address client concerns professionally and efficiently, ensuring excellent customer service.
6. Record Keeping and Reporting
Maintain detailed records of client interactions and case progress.
Generate reports on case outcomes and challenges for the management team.
7. Administrative Support
Assist in preparing documents and forms for immigration applications.
Provide administrative support to the immigration team while maintaining confidentiality.
Required Qualifications and Skills
Education: Bachelor’s degree in any discipline (preferably related to law or management).
Experience: Fresh graduates are encouraged to apply.
Skills:
1. Case management
2. Team building
3. Persuasion and customer service
4. Fluency in English
How You Can Make an Impact
As a Case Worker, your role is pivotal in helping clients achieve their immigration goals. You will provide them with expert guidance, manage their applications, and ensure a seamless experience throughout the process. Your ability to communicate effectively and stay updated on immigration policies will directly impact the success of each case.
Location and Work Details
Job Location: Islamabad, Pakistan
Shift: First shift (Day)
Type: Full-time, permanent position
Vacancies: 2 posts
Apply Now
If you are passionate about making a difference and kickstarting your career in the legal and immigration industry, this is your chance! Apply for the Case Worker position at Soft Law Firm exclusively on Growthify.Pk.



