Job Description
Are you looking for an entry-level job in Karachi? Provider MS Communications is hiring Chat Support Agents for their Client Services & Customer Support department.
This is a full-time, permanent position, perfect for fresh candidates who want to start their career in the call center industry. Below, we’ll discuss the job details, responsibilities, and why you should consider applying for this role.
Job Details
Position Overview
Job Title: Chat Support Agent
Company: Provider MS Communications
Industry: Call Center
Department: Client Services & Customer Support
Job Type: Full Time/Permanent
Location: Gulistan-e-Johar, Karachi, Pakistan
Shift Time: First Shift (Day)
Vacancies: 5 Posts
Gender: No Preference (Male & Female)
Age Limit: 18 – 24 Years
Experience: Less than 1 Year (Fresh Candidates Welcome)
Qualification: Minimum Matriculation/O-Level
Apply Before: April 04, 2025
Posting Date: March 03, 2025
Key Responsibilities
As a Chat Support Agent, your main role will be to provide excellent customer service and support through live chat. Here are the key responsibilities:
1. Generating Leads: Use Facebook (both paid and unpaid marketing) to generate leads for the company.
2. Promoting Pages: Engage in activities to promote company pages and increase their visibility.
3. Customer Support: Assist clients via Messenger by answering their queries and resolving issues.
4. No Calling Required: This role does not involve phone calls, making it ideal for those who prefer written communication.
Required Skills
To succeed in this role, you should have the following skills:
1. Communication Skills: Ability to communicate clearly and effectively in writing.
2. Live Chat Handling: Experience or willingness to learn how to manage live chat interactions.
3. Telemarketing Skills: Basic understanding of marketing and customer engagement.
Why Join Provider MS Communications?
1. Career Growth Opportunities
This is an entry-level position, making it a great starting point for fresh candidates. You’ll gain valuable experience in customer support and digital marketing, which can open doors to higher positions in the future.
2. No Prior Experience Needed
If you’re a fresh graduate or someone with less than a year of experience, this job is for you. The company welcomes fresh candidates and provides training to help you succeed.
3. Work in a Professional Environment
Provider MS Communications offers a professional and supportive work environment. You’ll be part of a team that values collaboration and growth.
4. Convenient Location and Shift
The office is located in Gulistan-e-Johar, Karachi, and the job requires working during the first shift (daytime), making it convenient for most people.
How to Apply
If you’re interested in this Chat Support Agent position, apply now at Growthify.Pk. Don’t miss this opportunity to kickstart your career in a growing industry.
Conclusion
The role of a Chat Support Agent at Provider MS Communications is an excellent opportunity for young individuals in Karachi who are looking to start their career in the call center industry.
With no prior experience required and a focus on written communication, this job is perfect for fresh candidates. Apply today and take the first step toward a rewarding career!
Apply at Growthify.Pk before the deadline on April 04, 2025.
This article is designed to help job seekers understand the role and responsibilities of a Chat Support Agent at Provider MS Communications. By following the instructions and applying through the provided link, you can take the first step toward a promising career. Good luck!