Client Moderator at Conexion SMC Pvt Ltd

Application deadline closed.

Job Description

This is a full-time, permanent position with a basic salary plus commission, making it a great opportunity for fresh candidates looking to start their careers in the call center industry.

Conexion SMC Pvt Ltd, a leading call center in Karachi, is hiring 35+ Client Moderators for its Monitoring & Evaluation (M&E) Department.

Why Join Conexion SMC as a Client Moderator?

1. No experience required – Perfect for fresh graduates or entry-level job seekers.

2. Night shift (third shift) opportunity – Ideal for those who prefer working late hours.

3. Commission-based earnings – Additional income based on performance.

4. Free commute for female staff – Safe and convenient transportation.

5. Career growth – Start in an entry-level role with potential for advancement.

Job Details

Position & Company Information

Job Title: Client Moderator

Company: Conexion SMC Pvt Ltd

Industry: Call Center

Department: Monitoring & Evaluation (M&E)

Job Type: Full-Time / Permanent

Location: Karachi, Pakistan

Shift: Night (Third Shift)

Eligibility Criteria

Education: Matric / O-Level (Minimum Requirement)

Experience: Fresh candidates welcome

Skills Needed:

1. Client dealing

2. Customer analysis

3. Handling confidential documents

Gender: No preference

Age Limit: Not specified

Salary & Benefits

Basic Salary + Commission (Performance-based incentives)

Free Commute for Female Staff (Safe transportation)

Job Responsibilities (What Does a Client Moderator Do?)

1. Client Interaction & Support

Communicate with clients professionally.

Address customer queries and provide solutions.

Maintain a positive relationship with clients.

2. Data Monitoring & Evaluation

Track and analyze customer interactions.

Ensure quality service delivery.

Report findings to the management team.

3. Handling Confidential Information

Manage sensitive client data securely.

Follow company policies for data protection.

4. Performance Reporting

Maintain records of client feedback.

Assist in improving service strategies.

Why Work in the Monitoring & Evaluation (M&E) Department?

The M&E Department plays a crucial role in ensuring that the call center operates efficiently. By joining this team, you will:

1. Gain experience in customer behavior analysis.

2. Learn how to improve service quality.

3. Develop skills in data management and reporting.

Who Should Apply?

This job is perfect for:

1. Fresh candidates with Matric/O-Level education.

2. Individuals looking for night shift opportunities.

3. Those interested in customer service and data handling.

How to Apply?

If you meet the requirements and want to start your career as a Client Moderator, apply now at Growthify.Pk.

Don’t miss this chance to join a growing call center in Karachi with earning potential and career growth! Apply today!

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