Customer Care Representative at AZS Developer
Job Description
Are you passionate about helping people and providing exceptional customer service? AZS Developer, a leading name in the real estate industry, is looking for a Customer Care Representative to join their team in Bahria Town Lahore, Pakistan.
This is a full-time, permanent position with a competitive salary and performance-based incentives. If you have at least 1 year of experience in customer service and a desire to grow in the real estate sector, this could be the perfect opportunity for you.
Why Join AZS Developer?
AZS Developer is a trusted name in the real estate and property industry, known for delivering high-quality projects and exceptional client experiences. By joining their team, you will:
1. Work in a dynamic and supportive environment.
2. Gain professional growth and development opportunities.
3. Play a key role in shaping the customer experience for clients looking to invest in real estate.
If you are a people person with excellent communication skills and a customer-first mindset, this role is for you.
Job Overview
Job Title: Customer Care Representative
Company: AZS Developer
Location: Bahria Town Lahore, Lahore, Pakistan
Job Type: Full Time/Permanent
Shift: Second Shift (Afternoon)
Experience: Minimum 1 Year
Qualification: Bachelor’s Degree
Apply Before: April 14, 2025
Posting Date: March 13, 2025
Key Responsibilities
As a Customer Care Representative, you will be the first point of contact for clients, ensuring they have a smooth and satisfying experience throughout their real estate journey. Your main duties will include:
1. Handling Inquiries: Responding to client inquiries via phone, email, and messages in a professional and timely manner.
2. Property Assistance: Assisting clients with property bookings, follow-ups, and providing detailed information about listings.
3. Record Keeping: Maintaining accurate records of customer interactions and transactions.
4. Team Coordination: Working closely with the sales and marketing teams to ensure seamless client experiences.
5. Problem Solving: Addressing and resolving customer complaints or escalating them to the relevant department.
6. Client Updates: Keeping clients informed about new property listings, promotions, and updates.
7. Relationship Building: Developing strong relationships with clients to encourage repeat business and referrals.
Why This Role is Important
The Client Services & Customer Support department plays a crucial role in the success of any real estate company. As a Customer Care Representative, you will:
1. Be the voice of the company, directly interacting with clients and shaping their perception of AZS Developer.
2. Ensure customer satisfaction, which is key to building trust and loyalty in the real estate industry.
3. Help clients make informed decisions about property investments, guiding them through the process with care and professionalism.
Requirements
To excel in this role, you will need:
1. Experience: At least 1 year of experience in customer service or a related field (real estate experience is a plus).
2. Communication Skills: Excellent verbal and written communication skills.
3. Problem-Solving Skills: The ability to address client concerns effectively and find solutions quickly.
4. Technical Skills: Proficiency in Microsoft Office and CRM software.
5. Teamwork: The ability to work independently and as part of a team.
Benefits of Working at AZS Developer
1. Competitive Salary: A salary package that rewards your hard work and dedication.
2. Performance-Based Incentives: Earn additional rewards based on your performance.
3. Professional Growth: Opportunities to learn and grow in the real estate industry.
4. Supportive Environment: Work with a team that values collaboration and innovation.
How to Apply
If you meet the requirements and are excited about this opportunity, don’t wait! Apply now at Growthify.Pk before the deadline on April 14, 2025.
Final Thoughts
The role of a Customer Care Representative at AZS Developer is more than just a job – it’s a chance to make a real difference in the lives of clients and contribute to the growth of a leading real estate company.
If you are passionate about customer service and ready to take the next step in your career, this is the perfect opportunity for you.
Apply today and become a part of the AZS Developer family!
