Customer Engagement Expert at Mindstorm Communications LLP
Job Description
Are you looking for a rewarding career in customer service and support? Mindstorm Communications LLP is hiring Customer Engagement Experts for their team in multiple cities across Pakistan.
This is a fantastic opportunity for individuals who are passionate about helping customers, enjoy working in a team-oriented environment, and are ready to grow their careers in the BPO industry.
Below, we’ve provided all the details about this job, including responsibilities, requirements, and why you should consider joining Mindstorm Communications LLP.
Job Overview
Job Title
Customer Engagement Expert
Company
Mindstorm Communications LLP
Industry
BPO (Business Process Outsourcing)
Department
Client Services & Customer Support
Job Type
Full Time/Permanent
Shift Time
Third Shift (Night)
Job Details
Location
Islamabad, Rawalpindi, and other cities in Pakistan
Number of Vacancies
15 Posts
Gender
No Preference
Age Limit
18 – 35 Years
Experience Required
1. Less than 1 Year – 2 Years
2. Minimum of six months in a call center setting
Qualification
Bachelor’s Degree
Skills Required
1. Active Listening
2. Fluent in English
3. Strong Communication Skills
4. Basic Computer Handling
5. Attention to Detail
6. Time Management
Pay Scale
Market-aligned salary plus commission
Job Responsibilities
As a Customer Engagement Expert, your primary role will be to interact with customers, address their concerns, and provide solutions to their problems. Here are some common duties you’ll perform:
1. Customer Interaction: Communicate with customers via phone, email, or chat to resolve their queries.
2. Problem Solving: Identify customer issues and provide timely and effective solutions.
3. Team Collaboration: Work closely with team members to achieve collective goals.
4. Record Keeping: Maintain accurate records of customer interactions and transactions.
5. Feedback Collection: Gather customer feedback to improve services.
Why Join Mindstorm Communications LLP?
Mindstorm Communications LLP offers a supportive and growth-oriented work environment. Here’s why you should consider joining their team:
1. Competitive Pay: Earn a market-aligned salary with additional commission opportunities.
2. Career Growth: Opportunities for professional development and advancement.
3. Rewards and Recognition: Your hard work will be recognized and rewarded.
4. Supportive Culture: Work in a team-oriented environment that values collaboration.
5. Night Shift Benefits: Ideal for night owls who prefer working during the third shift.
Who Should Apply?
This job is perfect for you if:
1. You have at least six months of experience in a call center or customer service role.
2. You are fluent in English and have excellent communication skills.
3. You are proactive, energetic, and goal-focused.
4. You enjoy working in a team and can handle customer interactions with patience and professionalism.
5. You are not currently enrolled as a student or working elsewhere.
How to Apply
If you meet the requirements and are ready to take on this exciting role, apply now!
Apply at Growthify.Pk
Final Thoughts
Working as a Customer Engagement Expert at Mindstorm Communications LLP is more than just a job—it’s an opportunity to grow your career in the BPO industry.
With competitive pay, a supportive work environment, and opportunities for recognition, this role is ideal for those who are passionate about customer service and ready to take the next step in their professional journey.
Don’t miss this chance to join a dynamic team and make a difference in the lives of customers. Apply today and start your journey with Mindstorm Communications LLP!
Apply at Growthify.Pk
This article is designed to help job seekers in Pakistan understand the role, responsibilities, and benefits of working as a Customer Engagement Expert at Mindstorm Communications LLP.
If you have the required skills and experience, don’t hesitate to apply and take the first step toward a rewarding career!
