Customer Service Executive at The Digital Penguin

Job Description

Are you looking for a rewarding career in customer service? Do you have excellent communication skills and a passion for helping customers? If yes, then The Digital Penguin is offering an exciting Customer Service Executive position in Lahore, Pakistan.

This full-time, permanent position is perfect for fresh graduates and candidates with up to one year of experience. If you are eager to build a career in client services and customer support, this is your chance to grow with a leading company in the advertising and PR industry.

About the Job – Customer Service Executive

Job Details

1. Job Title: Customer Service Executive

2. Company: The Digital Penguin

3. Industry: Advertising / PR

4. Category: Client Services & Customer Support

5. Job Type: Full Time / Permanent

6. Vacancies: 10 Positions

7. Experience: Fresh – 1 Year

8. Qualification: Bachelor’s Degree

9. Shift: Second Shift (Afternoon)

10. Location: Lahore, Pakistan

11. Age Limit: 18 – 32 Years

12. Gender: No Preference

Roles and Responsibilities of a Customer Service Executive

As a Customer Service Executive, you will be responsible for providing excellent support to customers. Your main duties will include:

Handling Customer Inquiries Professionally

1. Answer customer queries via phone, email, or chat.

2. Provide clear and accurate information about products and services.

3. Solve customer issues efficiently to ensure satisfaction.

Assisting with Customer Acquisition and Retention

1. Engage with new customers and explain the benefits of the company’s services.

2. Help retain existing customers by providing top-quality service.

3. Understand customer needs and recommend suitable products.

Collaborating with Team Members

1. Work closely with other departments to improve customer service.

2. Provide feedback on common customer issues to improve company processes.

3. Help create a smooth and efficient workflow within the company.

Why Join The Digital Penguin?

The Digital Penguin values its employees and offers great benefits and growth opportunities. Here’s why you should consider this role:

Competitive Salary & Benefits

1. Daily & Monthly Benefits to support employees.

2. Bonus and Incentives based on performance.

3. Free Meals in the office to keep you energized.

Career Growth & Learning

1. A chance to work in a fast-growing advertising and PR company.

2. Gain valuable experience in customer service and develop essential skills.

3. Opportunities for promotions and salary increments based on performance.

Work in a Supportive Environment

1. Friendly and professional workplace.

2. Hands-on training to help you improve your skills.

3. A dynamic and engaging team that helps each other succeed.

Who Should Apply?

This job is ideal for:

1. Fresh graduates looking for an entry-level position.

2. Candidates with 1 year of customer service experience.

3. Individuals with excellent communication and interpersonal skills.

4. People who can multitask, prioritize, and manage time effectively.

How to Apply?

If you are interested in this Customer Service Executive position in Lahore, apply now at Growthify.Pk and start your journey toward a successful career!

Take the first step in building a rewarding and fulfilling career in customer service today. Apply now!