Customer Service Representative at Fahad Tutor Academy
Job Description
The academy focuses on helping students and professionals enhance their skills through structured courses and personalized support.
To maintain excellent customer service, Fahad Tutor Academy is looking for 15 Female Customer Service Representatives to join their team in North Nazimabad, Karachi.
If you have strong communication skills and a passion for helping others, this could be the perfect opportunity for you!
Fahad Tutor Academy is a well-known educational institution in Karachi, Pakistan, dedicated to providing quality training and learning solutions.
Job Details
Position: Customer Service Representative
Company: Fahad Tutor Academy
Industry: Education/Training
Job Type: Full-Time/Permanent
Location: North Nazimabad, Karachi
Vacancies: 15
Gender: Female
Age Limit: 18 – 28 Years
Salary Range: Rs. 22,000 – Rs. 45,000 per month (with bonuses & commissions)
Shift: Day Shift (First Shift)
Experience Required: Fresh to 2 Years (Call center experience preferred)
Qualification: Intermediate/A-Level, BA, or BCOM
Key Skills Required
Excellent communication skills (English preferred)
Strong verbal & listening skills
Patience and empathy in handling customers
Customer satisfaction & interaction management
Proficiency in Excel (will be prioritized)
Job Responsibilities (What You’ll Do)
As a Customer Service Representative at Fahad Tutor Academy, your main duties will include:
1. Handling Customer Inquiries
Answer customer calls promptly and professionally.
Provide accurate information regarding courses, fees, and academy policies.
Resolve queries efficiently to ensure customer satisfaction.
2. Managing Customer Concerns
Listen carefully to customer complaints and provide solutions.
Handle difficult situations with patience and a positive attitude.
Escalate complex issues to the relevant department if needed.
3. Maintaining Customer Records
Update customer data in the system accurately.
Use Excel to track inquiries, feedback, and resolutions.
Ensure all interactions are documented for future reference.
4. Promoting Academy Services
Inform potential students about new courses and offers.
Encourage enrollments by highlighting the benefits of the academy.
Why Join Fahad Tutor Academy?
Working as a Customer Service Representative here offers several benefits:
✅ Attractive Salary & Bonuses – Earn between Rs. 22,000 to Rs. 45,000 with additional commissions and attendance allowances.
✅ Career Growth Opportunities – Gain experience in the education sector and develop professional skills.
✅ Supportive Work Environment – Work in a friendly team that values communication and teamwork.
✅ Skill Development – Improve your English, Excel, and customer service abilities, which are valuable for future career growth.
Who Can Apply? (Eligibility Criteria)
To be eligible for this role, you should have:
✔ Intermediate, A-Level, BA, or BCOM degree.
✔ Strong communication skills (English-speaking preferred).
✔ Basic Excel knowledge (advanced users will be prioritized).
✔ Prior call center experience is a plus but not mandatory.
✔ A patient and empathetic approach to handling customers.
How to Apply?
If you meet the requirements and are ready to start a rewarding career in customer service, apply now!
📩 Apply at Growthify.Pk
Don’t miss this opportunity to work with a leading educational academy in Karachi. Submit your application today!
Final Thoughts
A Customer Service Representative plays a crucial role in any organization, especially in education. At Fahad Tutor Academy, you’ll help students and parents get the right guidance while improving your own professional skills.
If you’re a motivated female candidate looking for a stable job with growth potential, this is the perfect role for you. Apply now and take the first step toward a successful career! 🚀
🔗 Apply Here: Growthify.Pk
This job posting is designed to attract female candidates in Karachi who are looking for an entry-level customer service role with growth opportunities. If you fit the criteria, don’t wait—submit your application today!
