Customer Service Representative at Maxim Global

Job Description

Are you looking for an exciting career opportunity in Lahore? Maxim Global, a leading name in the telecommunication and ISP industry, is hiring Customer Service Representatives for their team.

This is a full-time, permanent position, perfect for fresh graduates or individuals seeking an entry-level role in a dynamic and supportive environment.

About Maxim Global

Maxim Global is a well-established company in the telecommunication sector, known for its innovative solutions and customer-centric approach. The company is expanding its team and is currently looking for 20 dynamic and dedicated individuals to join their Client Services & Customer Support department.

Why Join Maxim Global?

1. Training Provided: No prior experience? No problem! Freshers are welcome, and the company provides comprehensive training to help you succeed.

2. Career Growth: This is an entry-level position, offering a great starting point for your career in the telecommunication industry.

3. Supportive Environment: Work in a team-oriented culture that values communication and collaboration.

4. Prime Location: The job is based in DHA, Lahore, one of the most prestigious and convenient areas in the city.

Job Details

Job Title

Customer Service Representative

Key Responsibilities

As a Customer Service Representative at Maxim Global, you will play a crucial role in ensuring customer satisfaction. Your duties may include:

1. Handling customer inquiries via phone, email, or chat.

2. Providing accurate information about products and services.

3. Resolving customer complaints and issues in a timely manner.

4. Maintaining customer records and updating account information.

5. Collaborating with other departments to improve customer experience.

Department Overview

The Client Services & Customer Support department is the backbone of any telecommunication company. This team ensures that customers receive the best possible service, helping the company build long-term relationships with its clients.
By joining this department, you will be part of a team that directly impacts customer loyalty and satisfaction.

Qualifications and Skills

To be eligible for this role, you should have:

1. Education: Intermediate/A-Level (minimum requirement).

2. Skills: Strong communication skills, fluency in English, and a customer-focused mindset.

3. Experience: No prior experience is required. Freshers are encouraged to apply.

Job Type and Shift

1. Job Type: Full Time/Permanent

2. Shift: First Shift (Day)

Location

1. Job Province: Punjab

2. Location of Posting: DHA, Lahore, Pakistan

How to Apply

If you are ready to take the first step in your career, apply now! Simply visit Growthify.Pk to submit your application.

Important Dates

1. Posting Date: February 27, 2025

2. Apply Before: April 4, 2025

Why This Role is Perfect for You

This role is ideal for individuals who are passionate about helping others and enjoy working in a fast-paced environment. As a Customer Service Representative, you will have the opportunity to develop valuable skills, gain industry experience, and contribute to the success of a leading company.

How You Can Make a Difference

By joining Maxim Global, you will:

1. Play a key role in enhancing customer satisfaction.

2. Gain hands-on experience in the telecommunication industry.

3. Build a strong foundation for your career growth.

Don’t miss this chance to start your career with a reputable company. Apply today at Growthify.Pk and take the first step toward a bright future!