Customer Service Representative at The Digital Penguin
Job Description
Are you looking for an exciting entry-level opportunity in Lahore? The Digital Penguin, a fast-growing company in the advertising and PR industry, is hiring Customer Service Representatives for its Client Services & Customer Support department.
With 10 vacancies available, this is your chance to kickstart your career in a professional and collaborative environment.
About The Digital Penguin
The Digital Penguin is a dynamic company working on international projects, particularly with U.K.-based clients. Known for its innovative approach and customer-centric services, the company values passion, personality, and a strong work ethic.
If you’re someone who enjoys solving problems and helping others, this could be the perfect place for you.
Job Details
Job Title
Customer Service Representative
Location
Lahore, Punjab, Pakistan
Job Type
Full Time/Permanent
Shift Timing
Second Shift (Afternoon)
Vacancies
10 Posts
Experience Required
Fresh candidates or those with less than 1 year of experience are encouraged to apply.
Qualification
1. Bachelor’s degree
2. O Levels/Matric or above
Skills Required
1. Active Listening
2. Problem-Solving Skills
3. Excellent English (Written & Verbal)
4. American or Neutral Accent
5. Proficiency in MS Office (Excel & Word)
Age Limit
19 – 32 Years
Perks & Benefits
1. Competitive salary
2. Daily/Monthly incentives
3. Daily meal/tea
4. Performance-based increments
5. Annual increments
6. Two days off per week
7. On-the-job training & career growth
8. Employee appreciation programs
Apply Before
April 02, 2025
How to Apply
To apply for this position, visit Growthify.Pk.
Why Join The Digital Penguin?
Be Part of a Growing Team
The Digital Penguin is a fast-growing company that offers exciting international projects. By joining their team, you’ll have the opportunity to work in a professional environment that encourages collaboration and innovation.
Unlimited Learning Opportunities
As a Customer Service Representative, you’ll receive on-the-job training and have access to career growth opportunities. Whether you’re fresh out of school or looking to gain experience, this role is designed to help you grow.
Work with International Clients
You’ll be assisting U.K.-based clients by addressing their queries and concerns via call. This is a great way to gain international exposure and improve your communication skills.
Enjoy a Supportive Work Environment
The company values its employees and offers perks like daily meals, performance-based incentives, and employee appreciation programs. With two days off per week, you’ll have a healthy work-life balance.
What Does a Customer Service Representative Do?
Key Responsibilities
1. Assist clients by addressing their queries and concerns via call.
2. Provide excellent customer service to ensure client satisfaction.
3. Use problem-solving skills to resolve issues efficiently.
4. Explain technical information in a simple and understandable way.
5. Maintain a positive and professional attitude at all times.
Skills You’ll Develop
1. Communication Skills: You’ll learn how to communicate effectively with clients from different backgrounds.
2. Problem-Solving Abilities: Every day will bring new challenges, helping you sharpen your problem-solving skills.
3. Technical Proficiency: You’ll gain hands-on experience with tools like MS Office.
What We Look For in a Candidate
1. Strong communication skills
2. A customer-centric approach
3. Problem-solving abilities
4. The ability to explain technical information in a simple way
5. A sense of humor is a plus!
How to Apply
If you meet the requirements and are ready to start your career with The Digital Penguin, apply now at Growthify.Pk. Don’t miss this opportunity to work in a supportive and growth-oriented environment!
By joining The Digital Penguin, you’ll not only gain valuable experience but also become part of a team that values your contributions. Apply today and take the first step toward a rewarding career!
