Job Description

Looking for a promising career in the field of customer support and data management? Premier Home Pvt. Ltd, based in Lahore, Pakistan, is hiring a Customer Support / Data Management Associate for its operations. This is an excellent opportunity for professionals with at least 2 years of experience to join a fast-paced and dynamic environment where they can grow and thrive.

Job Details

About the Role

This role focuses on ensuring smooth day-to-day operations, effective data management, and exceptional customer support services. The Customer Support / Data Management Associate will be responsible for managing queries, maintaining digital files, handling online data, and ensuring timely communication with clients.

Key Responsibilities

1. Respond to customer requests and queries via email, ticketing systems, and Microsoft Teams.

2. Download and process orders from online portals.

3. Perform accurate data entry and maintain organized digital files.

4. Handle data import/export tasks across various online platforms.

5. Resolve customer issues and queries on platforms like Freshdesk.

6. Manage data efficiently on Excel and other tools to ensure smooth operations.

Job Requirements

Skills and Qualifications

1. Education: Bachelor’s degree.

2. Experience: At least 2 years in a relevant role.

3. Technical Skills:

– Proficiency in MS Excel and online sheets.

– Knowledge of marketplace infrastructure and e-commerce platforms.

– Background in accounts or e-commerce is preferred.

– Fluency in written and verbal English communication.

4. Soft Skills:

– Attention to detail.

– Ability to multitask and meet deadlines.

– Teamwork and collaboration skills.

– Groomed personality for professional communication.

Career Level

– Experienced Professional

Work Details

1. Job Type: Full-Time/Permanent

2. Shift: Second Shift (Afternoon)

3. Location: Gulberg 3, Lahore, Punjab, Pakistan

Department and Role

Client Services and Customer Support

The Client Services & Customer Support Department plays a crucial role in maintaining client satisfaction and ensuring smooth communication between the company and its customers. As a Customer Support / Data Management Associate, you will serve as a vital link between the company and its clients, ensuring timely query resolution and seamless operational support.

Why Join Premier Home Pvt. Ltd?

1. Growth Opportunities: Enhance your skills in customer support, data management, and e-commerce operations.

2. Dynamic Environment: Be part of a collaborative and fast-paced workplace that values professional development.

3. Impactful Role: Contribute directly to the company’s success by ensuring exceptional customer experiences and efficient data management.

How to Apply

If you meet the qualifications and are interested in joining Premier Home Pvt. Ltd., don’t wait! Apply now at Growthify.Pk before January 17, 2025.

Conclusion

This opportunity is ideal for individuals who have strong communication skills, enjoy solving customer queries, and are proficient in data management tools like MS Excel. By joining Premier Home Pvt. Ltd., you’ll play a key role in ensuring smooth operational workflows while growing in a rewarding career.

Take the next step in your professional journey—apply today and make a difference!