Customer Support Executive at Khan Dairy Farms Pvt Ltd
Job Description
Are you passionate about customer service and looking for an exciting opportunity in Lahore? Khan Dairy Farms Pvt Ltd is seeking dedicated Customer Support Executives to join its growing sales and customer support team.
If you have a background in sales and customer service, excellent communication skills, and a customer-centric approach, this role is perfect for you!
Why Join Khan Dairy Farms Pvt Ltd?
Khan Dairy Farms Pvt Ltd is a leading company in the food and beverage industry, known for delivering high-quality dairy products. We believe in providing an exceptional customer experience and are looking for talented professionals who can help us maintain and improve our service standards.
1. A competitive salary (PKR 40,000 – 50,000 per month).
2. A dynamic work environment with opportunities for growth.
3. The chance to develop your sales and customer service skills in a fast-paced industry.
4. Exposure to renowned brands and a diverse client base.
What is the Role of a Customer Support Executive?
A Customer Support Executive plays a crucial role in ensuring customer satisfaction and enhancing brand reputation. At Khan Dairy Farms Pvt Ltd, you will be responsible for:
1. Customer Interaction and Assistance
Handling customer inquiries via WhatsApp, social media, emails, and phone calls.
Assisting clients in selecting products and customizing orders.
Providing expert guidance on product choices and industry trends.
2. Resolving Customer Issues
Addressing customer complaints with professionalism and empathy.
Using proven techniques to turn dissatisfied customers into happy ones.
Managing disputes effectively to maintain customer trust.
3. Sales and Upselling
Identifying upselling opportunities to enhance customer experience.
Understanding customer needs and recommending suitable products.
Encouraging repeat business through excellent service.
4. Team Collaboration and Process Improvement
Working closely with team members to improve customer service strategies.
Staying updated with industry trends and company products.
Continuously seeking ways to enhance customer satisfaction and drive positive reviews.
What Skills and Qualifications Do You Need?
To excel as a Customer Support Executive at Khan Dairy Farms Pvt Ltd, you should have:
1. A Bachelor’s degree in Marketing, Business Administration, or a related field.
2. 1-2 years of experience in sales and customer support.
3. Strong communication and interpersonal skills.
4. Ability to multitask and prioritize in a fast-paced environment.
5. Problem-solving skills and the ability to work independently.
6. Knowledge of MS Excel and other essential office tools.
How Can You Make an Impact in This Role?
By joining Khan Dairy Farms Pvt Ltd as a Customer Support Executive, you can:
1. Play a vital role in enhancing the customer experience.
2. Contribute to the company’s sales growth through excellent service and upselling.
3. Help build long-term customer relationships by providing quality assistance.
4. Work in an industry that connects with people daily and makes a difference in their lives.
Job Details at a Glance
Job Title: Customer Support Executive
Company: Khan Dairy Farms Pvt Ltd
Industry: Food & Beverages
Department: Sales & Customer Support
Job Type: Full-Time / Permanent
Salary: PKR 40,000 – 50,000 per month
Location: Gulberg 3, Lahore, Pakistan
Experience Required: 1-2 years in sales and customer support
Qualification: Bachelor’s degree in Marketing, Business Administration, or equivalent
Skills Required:
1. End-to-End Sales
2. Customer Service
3. Communication Skills
4. MS Excel
5. Multitasking
Apply Now!
If you are interested in this opportunity, apply now at Growthify.Pk. Don’t miss the chance to be a part of a growing and customer-focused company in Pakistan!
