Customer Support Representative at AdMaxim Pvt Limited

Job Description

If you are passionate about this position have experience in this, and are ready to play a key role in the growth of the company, this opportunity could be for you.

AdMaxim is a globally recognized company specializing in digital advertising and campaign management. With a strong team ethic and a work culture focused on rapid innovation, AdMaxim provides excellent opportunities for learning and career advancement.

Why Join AdMaxim?

Working at AdMaxim means joining a dynamic and fast-growing team that values professional development and career growth. Employees at AdMaxim benefit from:

1. A supportive work environment with international exposure.

2. Hands-on experience in campaign management and digital advertising.

3. Opportunities to develop and enhance customer service and marketing skills.

4. A chance to work with a global team and prestigious clients.

Job Title: Customer Support Representative

Job Details

Company: AdMaxim Pvt Limited

Category: Lahore, Pakistan

Industry: Information Technology

Department: Client Services & Customer Support

Job Type: Full-Time / Permanent

Vacancies: 2 Positions

Experience Required: Less than 1 Year

Career Level: Entry-Level

Qualification: Intermediate / A-Level

Location: Gulberg 2, Lahore, Pakistan

Shift Time: First Shift (Day)

Gender Preference: No Preference

Required Skills & Competencies

1. Fluent in English (both oral and written).

2. Proficiency in Microsoft Office (PowerPoint, Word, and Excel).

3. Strong customer service skills and the ability to interact professionally with clients.

4. Basic knowledge of digital marketing and campaign management.

5. Technical skills to operate Windows and Mac OS.

6. Good IQ level, quick learning ability, and attention to detail.

7. Ability to organize multiple assignments and set priorities.

Key Responsibilities of a Customer Support Representative

1. Supporting clients in campaign management and ensuring smooth ad implementation.

2. Assisting in creating and monitoring campaign ads (after initial training).

3. Analyzing campaign performance and making recommendations for improvements.

4. Generating reports for internal teams and clients.

5. Ensuring customer satisfaction and maintaining client relationships.

6. Handling queries and providing timely solutions to clients abroad.

7. Assisting in business management and advertising strategies.

Department Role and Work Environment

The Client Services & Customer Support department at AdMaxim is responsible for managing customer relationships, campaign execution, and digital marketing operations. Working in this department will give you exposure to:

1. Ad technology and media buying.

2. Advertising strategies and digital marketing management.

3. Collaborating with international clients and team members.

4. Developing skills in data analysis and reporting.

How You Can Make an Impact

By joining AdMaxim as a Customer Support Representative, you will play a vital role in:

1. Enhancing customer satisfaction and ensuring smooth campaign execution.

2. Contributing to the growth and revenue of the company.

3. Learning industry best practices and building expertise in digital marketing.

4. Becoming a valuable part of a fast-paced and innovative company.

How to Apply?

If you are eager to start your career in customer support and digital marketing, apply now at Growthify.Pk.

This is a great opportunity for candidates looking for a challenging yet rewarding career in the IT and advertising industry. Join AdMaxim today and become part of an organization that values growth, innovation, and excellence!