Customer Support Representative at Lead Incorporation
Job Description
Are you looking for a career in customer service? Lead Incorporation, a well-established company in the services industry, is hiring Customer Support Representatives in Rawalpindi, Pakistan.
If you have strong communication skills and a passion for assisting customers, this job opportunity might be perfect for you!
About the Job
As a Customer Support Representative, you will be responsible for handling customer queries, resolving complaints, and ensuring customer satisfaction. This is a full-time, permanent position located in Bahria Town, Rawalpindi.
Key Job Details
Job Title: Customer Support Representative
Company: Lead Incorporation
Industry: Services
Department: Client Services & Customer Support
Location: Bahria Town, Rawalpindi, Pakistan
Job Type: Full-Time/Permanent
Shift Time: First Shift (Day)
Experience Required: Fresh (Previous experience in customer service is preferred but not mandatory)
Career Level: Entry Level
Education Required: Intermediate/A-Level (Bachelor’s degree preferred)
Skills Needed:
1. Customer Handling
2. Fluent in English
3. Process Operations Handling
Salary & Benefits: Competitive salary and benefits package
Gender Preference: No preference
Age Limit: Not specified
Job Responsibilities
As a Customer Support Representative, you will play a crucial role in maintaining a positive relationship between the company and its customers. Your daily tasks may include:
1. Responding to customer inquiries through phone, email, and other communication channels professionally and efficiently.
2. Resolving customer complaints and ensuring high levels of customer satisfaction.
3. Maintaining accurate records of customer interactions and updating the internal database.
4. Assisting customers in understanding company policies, services, and procedures.
5. Collaborating with team members to provide smooth and efficient customer support.
6. Escalating complex issues to the relevant department and following up to ensure resolution.
Why Join Lead Incorporation?
Lead Incorporation offers a dynamic and fast-paced work environment, where employees can grow professionally. Here’s why this job is a great opportunity:
1. Competitive Salary & Benefits: Get rewarded for your hard work with a competitive salary package and additional benefits.
2. Professional Growth & Training: Gain experience in a professional environment and develop essential customer service skills.
3. Supportive Work Culture: Work in a collaborative and friendly team that values your contributions.
4. Career Development: Start your career in customer service with opportunities for promotions and growth.
How Can You Play a Role?
If you have excellent communication skills and a customer-first mindset, you can make a difference in this role. Your ability to handle customer inquiries, solve problems, and ensure satisfaction will contribute to the success of the company.
Who Should Apply?
This job is ideal for:
1. Fresh graduates or individuals looking to start their career in customer service.
2. Candidates with strong English-speaking skills and an interest in client services.
3. Individuals who enjoy problem-solving and helping customers.
How to Apply?
If you’re interested in this position, apply now at Growthify.Pk and take the first step toward a rewarding career in customer service!
