IT Support Engineer at Deans Group

Job Description

Are you an experienced IT professional looking for a rewarding career opportunity in Karachi? Deans Group, a leading organization in the services industry, is hiring an IT Support Engineer to join their dynamic IT Support team.

This full-time, permanent position offers a competitive salary, tax-free benefits, and a collaborative work environment. If you have 3+ years of experience in IT support or system administration, this could be the perfect role for you.

About the Role: IT Support Engineer

As an IT Support Engineer, you will play a crucial role in ensuring the smooth operation of IT systems and providing technical support to users.
Your primary responsibilities will include troubleshooting software, hardware, and network issues, managing hosting servers, and configuring Microsoft 365 email services.
This role requires a strong technical background, excellent problem-solving skills, and the ability to work independently.

Key Responsibilities

1. Provide technical support for software, hardware, and network-related issues.

2. Manage and troubleshoot hosting servers, Apache configurations, and website hosting.

3. Configure, maintain, and support Microsoft 365 email services, user accounts, and security settings.

4. Install, upgrade, and maintain operating systems and software applications.

5. Monitor system performance and security to ensure smooth operations.

6. Respond to technical queries via ticketing systems, email, or phone support.

7. Collaborate with teams to implement IT best practices and security measures.

8. Perform routine system maintenance, backups, and updates.

9. Document IT procedures, troubleshooting steps, and knowledge base articles.

Why Join Deans Group?

Deans Group offers a supportive and growth-oriented work environment. Here’s why you should consider joining their team:

1. Competitive Salary and Benefits: Enjoy a tax-free salary and benefits package.

2. Career Growth Opportunities: The company encourages professional development and offers opportunities for career advancement.

3. Collaborative Work Environment: Work with a team of skilled professionals in a supportive and inclusive workplace.

4. Work-Life Balance: First-shift (daytime) working hours ensure a healthy work-life balance.

Who Can Apply?

Requirements

1. Experience: Minimum 3 years of experience in IT support or system administration.

2. Technical Skills:

– Strong knowledge of Windows and Linux-based servers.

– Hands-on experience with hosting servers, Apache, and website configurations.

– Expertise in managing and troubleshooting Microsoft 365 email services.

– Familiarity with Active Directory, DNS, DHCP, and networking concepts.

3. Soft Skills:

– Strong problem-solving skills and the ability to work independently.

– Excellent English communication skills to support global users.

4. Certifications: IT certifications such as CompTIA A+, Microsoft Certified (MCSA, MS-900), or AWS/GCP certifications are a plus.

Qualification

A Bachelor’s degree in a relevant field is required.

How to Apply

If you meet the above requirements and are ready to take on this exciting role, apply at Growthify.Pk before the deadline on April 21, 2025. Don’t miss this opportunity to join a reputable organization and advance your career in IT support.

Final Thoughts

The role of an IT Support Engineer is critical in today’s technology-driven world. By joining Deans Group, you will not only contribute to the organization’s success but also gain valuable experience and grow professionally.
If you have the skills and experience, this is your chance to make a difference in a collaborative and supportive environment.

Apply at Growthify.Pk today and take the next step in your IT career!