SMB Account Manager at Motive

Job Description

Are you an experienced sales professional looking for an exciting opportunity in the technology sector? Motive, a leading provider of tools for physical operations, is currently seeking an SMB Account Manager to join their dynamic team.

This remote position offers a chance to work with a variety of clients, including Fortune 500 companies, in industries like transportation, logistics, construction, and more.

About Motive

Motive empowers businesses that manage physical operations by providing innovative solutions to make work safer, more productive, and more profitable. With a platform that combines safety, operations, and finance, Motive gives users complete visibility and control over their fleet, drivers, and equipment.

With industry-leading AI, Motive significantly reduces manual workloads by automating and simplifying tasks. Motive serves over 120,000 customers worldwide, ranging from small businesses to large enterprises.

To learn more about the company and its innovative solutions, visit gomotive.com.

Role Overview: SMB Account Manager

As an SMB Account Manager at Motive, you will have the opportunity to work with the company’s largest revenue stream—its SMB customers.

These clients make up the majority of Motive’s customer base, and this role offers the chance to drive growth and expansion within this critical segment. The ideal candidate for this position is someone with 2+ years of relevant experience, a strong understanding of US business practices, and a proven track record in sales.

Key Responsibilities

The SMB Account Manager will be responsible for a variety of tasks aimed at driving sales, building relationships, and supporting clients:

1. Develop Strong Executive Relationships: Build deep, long-term relationships with key decision-makers at SMB clients to identify opportunities for growth and expansion within your assigned customer base.

2. Survey Prospects: Engage with potential clients to understand their pain points and align their needs with Motive’s solutions, offering tailored approaches that provide real value.

3. Demo Motive Software: Present Motive’s platform and solutions to fleet managers and other SMB stakeholders, demonstrating how the software can help their businesses become safer, more efficient, and more profitable.

4. Collaborate with Internal Teams: Work alongside customer success managers, sales engineers, product specialists, and other departments to ensure your customers receive the best possible service and support.

5. Support Contract Renewals: Proactively engage clients as their contract renewal approaches, ensuring a smooth renewal process and minimizing churn.

6. Resolve Problems: Address any issues your clients may have by identifying problems, offering solutions, and ensuring that Motive’s products continue to meet their needs.

7. Meet Revenue Goals: Plan and execute strategies to meet or exceed your business goals and revenue quotas.

8. Market Research and Insights: Stay up-to-date with market trends, competitor strategies, and customer needs to offer consultative insights that add value to your client relationships.

Qualifications and Skills

To succeed in the SMB Account Manager role at Motive, the ideal candidate should meet the following qualifications and skills:

Qualifications:

1. A Bachelor’s degree (preferably from the US, UK, or Canada), or in-depth experience with US/Canada/UK B2B customers.

2. At least 2 years of relevant work experience in a sales, account management, or similar role.

Essential Skills:

1. End-to-End Ownership: Ability to identify opportunities, run demos, involve partner teams, and close deals independently.

2. Leadership Experience: Ability to influence both internal stakeholders and key decision-makers externally.

3. Relationship Building: Strong interpersonal skills with the ability to build rapport and influence executive decision-makers.

4. Excellent Communication Skills: Best-in-class communication abilities for conveying key value propositions, managing objections, and ensuring smooth customer interactions.

5. Problem Solving: Strong analytical and critical thinking skills to resolve issues and provide optimal solutions to clients.

Why Join Motive?

Joining Motive offers an exciting opportunity to be part of a fast-growing company that values innovation, collaboration, and continuous learning. Here’s why you should consider applying:

1. Remote Work Flexibility: Enjoy the convenience of working from home while being part of a global team.

2. Growth and Learning: Motive is committed to professional development, offering opportunities to learn, grow, and refine your skills in a dynamic and supportive environment.

3. Diverse and Inclusive Workplace: Motive fosters an inclusive workplace where individuals from diverse backgrounds can thrive and contribute to the company’s success.

4. Industry-Leading Solutions: Work with cutting-edge technology that helps businesses in industries like transportation, logistics, construction, and more streamline their operations and improve their bottom line.

How to Apply

If you meet the qualifications and are interested in the SMB Account Manager position, you can easily apply by visiting Growthify.Pk for more information and to submit your application.

Conclusion

The SMB Account Manager role at Motive is an excellent opportunity for experienced professionals to join a cutting-edge company and work with a variety of clients across diverse industries.

With the chance to work remotely, develop your skills, and make a significant impact on Motive’s growth, this position offers exciting prospects for career advancement.

Ready to take the next step in your career? Apply now at Growthify.Pk!