Social Media Moderator at Abacus Consulting

Job Description

This is a full-time, permanent position with rotational shifts, making it a great opportunity for fresh graduates and professionals with some experience in social media moderation or call center operations.

Abacus Consulting, a leading name in Pakistan’s IT and call center industry, is currently hiring 35+ Social Media Moderators for its Islamabad office.

If you have strong communication skills, a knack for handling customer queries, and an interest in social media management, this role could be a perfect fit for you.

Why Join Abacus Consulting as a Social Media Moderator?

Working as a Social Media Moderator at Abacus Consulting offers:

1. A stable full-time job in a reputed company.

2. Hands-on experience in digital customer support and social media engagement.

3. Opportunities for career growth in marketing and customer service.

4. A dynamic work environment with flexible shift options.

Job Details & Requirements

Position: Social Media Moderator

Company: Abacus Consulting

Location: Islamabad, Pakistan

Job Type: Full-time / Permanent

Vacancies: 35+

Gender: Male

Age Limit: 20 – 30 Years

Shift Timings: Rotational (Morning, Evening, Night)

Experience Required: Minimum 1 Year (Call Center or Social Media Moderation Preferred)

Qualification: Bachelor’s Degree (BA, B.Com, BS, MA)

Key Responsibilities

As a Social Media Moderator, your main duties will include:

1. Monitoring and moderating social media platforms (Facebook, Instagram, Twitter, etc.).

2. Responding professionally to customer inquiries, comments, and complaints.

3. Maintaining brand voice while engaging with users.

4. Escalating complex issues to the relevant department.

5. Providing solutions to customer concerns efficiently.

6. Ensuring high customer satisfaction through prompt responses.

Required Skills & Qualifications

To be eligible for this role, you should have:

1. Excellent English communication (spoken and written).

2. Graduation degree mandatory.

3. Prior experience in call centers or social media moderation (preferred).

4. Ability to work in rotational shifts.

5. Strong problem-solving and attention to detail.

6. Proficiency in social media platforms and MS Office.

How to Apply?

If you meet the above criteria and are interested in this Social Media Moderator position, Apply at Growthify.Pk.

Last Date to Apply: May 09, 2025

Why Choose a Career in Social Media Moderation?

Social media moderation is a fast-growing field, especially with businesses expanding their online presence. Here’s why this job is a great opportunity:

1. High Demand for Social Media Experts

Companies need professionals to manage their online reputation, making this a stable career choice.

2. Skill Development

You’ll enhance skills like:

1. Customer service

2. Crisis management

3. Digital communication

3. Career Growth

Starting as a Social Media Moderator can lead to roles like:

1. Social Media Manager

2. Digital Marketing Specialist

3. Customer Support Lead

Final Thoughts

If you’re looking for an entry-level job in Islamabad with growth potential, this Social Media Moderator role at Abacus Consulting is a great choice. With 35+ vacancies, now is the perfect time to apply!

Don’t miss this opportunity—Apply at Growthify.Pk before May 09, 2025!