Technical Support Engineer at Badar Energy
Job Description
Badar Energy, a leading name in the renewable energy sector, is hiring a dedicated and skilled Technical Support Engineer to join their team. This full-time, on-site role is based in Karachi, Sindh, Pakistan, and offers an exciting opportunity to work in a dynamic industry that is shaping the future of energy.
With a focus on providing top-tier customer service and technical expertise, the position offers a chance to contribute to the growing renewable energy market in Pakistan.
Why Join Badar Energy?
Badar Energy is a key player in the renewable energy industry, offering innovative solutions in solar power and energy storage. As a Technical Support Engineer, you will be part of a team that is committed to delivering reliable and sustainable energy solutions.
The company provides a collaborative environment where employees have the chance to grow professionally while making a tangible impact on the world’s energy future. With a market-competitive salary and immediate joining required, this is an excellent opportunity for those looking to advance their career in renewable energy.
Role Overview: Technical Support Engineer
The Technical Support Engineer will be responsible for providing after-sales technical support, focusing on inverters and lithium battery systems.
This role involves both on-site and remote support, ensuring that customers are fully satisfied with their renewable energy systems. The successful candidate will play a key role in troubleshooting, installing, and maintaining energy solutions that are critical for the success of renewable energy systems in the region.
Key Responsibilities
1. Technical Assistance: Provide both on-site and remote technical support to customers, ensuring their renewable energy systems operate smoothly.
2. Installation of Inverters and Lithium Batteries: Perform installations of inverters and lithium battery systems, ensuring the systems are set up correctly and efficiently.
3. Troubleshooting and Maintenance: Diagnose technical issues with inverters and lithium battery systems, providing effective troubleshooting and maintenance services to ensure long-term reliability.
4. Customer Support: Offer customer guidance on best practices for operating their energy systems and resolve any concerns or issues in a timely manner.
5. Collaborative Work: Work closely with the sales and service teams to ensure that all technical concerns are addressed and resolved promptly.
6. On-Site Visits: Be available to travel to customer sites when needed for installations, troubleshooting, and system maintenance.
Required Skills and Qualifications
The ideal candidate for the Technical Support Engineer role will have the following qualifications and skills:
1. Experience: At least 3 years of experience in the renewable energy sector, with strong technical expertise in inverters, lithium batteries, and energy storage solutions.
2. Technical Expertise: Proven experience in the installation, troubleshooting, and maintenance of inverters and lithium battery systems, with a deep understanding of renewable energy products.
3. Customer-Focused: Strong customer service skills with the ability to explain complex technical concepts in a simple, easy-to-understand manner.
4. Problem-Solving Skills: Excellent troubleshooting and problem-solving abilities to effectively address customer issues and ensure their energy systems are running smoothly.
5. Willingness to Travel: Availability for on-site visits and travel as required to assist customers and perform installations or repairs.
6. Experience with Renowned Brands: Prior experience working with well-known renewable energy brands is preferred.
Why You Should Apply for This Role
If you are passionate about renewable energy and have the technical skills to support cutting-edge energy solutions, this position is a fantastic opportunity for you.
As a Technical Support Engineer, you will have the chance to make a significant impact on the success of renewable energy projects and contribute to a greener future. Badar Energy offers a dynamic, fast-paced work environment where your contributions will be valued, and your career will grow.
How to Apply
If you are ready to take on this exciting role and make a difference in the renewable energy sector, apply today. Send your resume to [email protected] and join a forward-thinking company that is making strides in renewable energy solutions.
